At MSTR LAW, we are committed to the following:

• The services we provide to our clients will fully satisfy and meet their requirements, as well as the applicable regulatory and legislative requirements.
• The contracts with our clients will be implemented exactly as agreed and the Firm will fully perform all its obligations.
• Our goal remains the continuous and complete satisfaction of the client.
• For the prompt response to the requests and issues of our clients/partners.
• The continuous improvement of the Quality Management System, as well as of the Firm’s operations.

In order to implement the Quality Policy, the Firm operates according to the following principles:

• Each employee is responsible for the quality of his/her own work and is fully informed about the implemented Quality Management System (QMS) of the Firm and the objectives/indicators that have been set.
• As a Firm, we set objectives, provide the necessary resources for their achievement, and the results of the statistical analysis we carry out are examined as part of our ongoing effort to improve the products and services offered to our clients.
• We provide appropriate training to our Firm’s staff, as well as the appropriate equipment and infrastructure to properly perform the tasks assigned to them.
• The Firm has appointed a Quality Management Officer who has organisational independence and authority to ensure that the QMS is implemented and, in cases where required, take the appropriate corrective actions.
• The suppliers we engage with comply with the Firm’s commitments towards its clients and its stakeholders.

All staff and external partners (where required) are obliged to apply the Single Management System falling within their area of activity.

For MSTR LAW

NASSOS MICHELIS

PARTNER/MANAGER